Accountability in Displacement Contexts: A case study on client-responsiveness in collaboration with IRC Tanzania

Humanitarian actors recognise that accountability to affected populations (AAP) and involving people affected by crisis in decision-making can improve the effectiveness, relevance, and quality of humanitarian response. In line with recent initiatives such as the Core Humanitarian Standards on Quality and Accountability (CHS) and the Grand Bargain Participation Revolution, the International Rescue Committee (IRC) has committed to making humanitarian programming more accountable to the communities it serves by developing and implementing its Client Responsive Programming Framework.

This evaluation explores how IRC Tanzania Country Programme employs client responsiveness and examines challenges and opportunities of AAP. While the report focuses on IRC Tanzania’s application of client responsiveness, it highlights best practices that humanitarian organisations more broadly can adopt to enhance affected populations’ participation and ability to influence programming, and foster staff’s greater receptivity to client responsiveness.